![]() ![]() Make sure that the Use an existing port check box is selected, then change the list option to File: (Print to file).On the Find a printer by other options screen, select Add a local printer or network printer with manual settings.Select The printer that I wanted isn't listed.Test printing with different print drivers Sign in to your computer by using administrative credentials.On the Advanced Boot Options screen, select Safe Mode, and then press Enter.Press and hold the F8 key as your computer restarts.Select Start, select the Power button, and then select Restart.Remove all media (USB drive, DVD, CD) from your computer. Select Online Repair, then follow instructions to repair the programs.Under Apps & features, select Microsoft Office Word.In a new document, type This is a test.Before you begin, make sure that Windows is up-to-date, and then try to print again.
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